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Help & FAQ

Need help? Please check the FAQ below before contacting us.

Looking to Purchase FAQ

  1. Does this power monitor work internationally?
  2. Do I need to supply any materials?
  3. Which Raspberry Pi models are supported?
  4. Do you offer refunds and returns?

Already Purchased FAQ

Coming soon!

Does this power monitor work internationally?

Yes, 230V 50Hz and 120V/240V 60Hz grids are supported. 3-phase monitoring is not fully supported.

Do I need to supply any materials?

Yes – just your own Raspberry Pi, and a 9V AC to AC power supply (aka step-down transformer). Our shop has 9V AC to AC power supplies for North American grids only.

Which Raspberry Pi models are supported?

Pi 2B | Pi 3A/3B/3B+ | Pi 4 (any variant) | Pi Zero 2 W
Models not supported: Original Pi 1 and original Pi Zero / Zero W.

Do you offer refunds and returns?

Exchanges for any DOA (dead on arrival) products are allowed. Refunds and returns will be considered on a case by case basis. Returns may not always be approved.